This service allows the user to apply for a guardianship record. The application will be submitted to the civil registration office of the sector where the event was registered for those whose guardianship was registered before July 2023 However, those whose guardianship was registered after July 2023 will proceed with payment to get the record. This service is provided by the Ministry of Local Government (MINALOC).
The processing time is 1 working day, and the service cost is Rwf 1,500.
Prerequisites:
Applicants need to log in to the Irembo account or visit the nearest Irembo agent for assistance.
Click here to find out how to create an account on IremboGov. Foreigners with passports should visit an Irembo agent or contact us at support@irembo.com for assistance.
Rwandans should have a national ID number and foreigners should have their passport number and personal information.
Applicants should have the child’s ID/Citizen Application Number, National ID, or NIN.
Applicants should have a valid phone number, email address, or both.
Required attachments:
1. Old guardianship record / Any other supporting document
2. Court order (PDF)
Follow these simple steps to apply for a guardianship record:
Visit www.irembo.gov.rw and click on Log In to start applying for this service.
Under Family, click on Guardianship Record.
Click on Apply.
After clicking on Apply, the applicant’s details will be retrieved and displayed on the upper left side of the page.
Select which document type the child (ward) has; a National ID number, a Citizen Applicant Number, or a National Identification Number (NIN). The details will be retrieved and displayed on the right side of the page.
Choose the sector where the child is registered as the processing office.
Fill in all the requested Guardianship Details, and the details will be retrieved and displayed at the right side of the page.
Enter the child/ward’s Biological Parents’ Details, they will be retrieved and displayed at the right side of the page.
Enter the Processing Details.
Attach the required document in the right format and size.
Click Next to proceed.
Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.
A billing Number/ID (88…) will be generated for payment, Click Pay.
Applicants choose the mode of payment. For more information about payment modes, click here.
NOTE:
After applying, and paying successfully via IremboGov, and after the Executive Secretary (ES) of the processing sector has approved it, the applicant will receive an SMS/Email notifying them that the certificate is available and can be downloaded from the IremboGov platform.
Once the Guardianship record is registered in the Civil Registration System, the information about the Guardianship record is automatically fetched and the applicant does not fill out any other details should they apply for a guardianship record again. Applicants receive their Guardianship record as soon as they pay. No Civil Registration Officer (CRO) action is needed. The CRO action is only needed when the user is not registered in the Civil Registration System.
When the applicant enters their email while applying for this service, the certificate is sent to their email addresses without downloading it on the IremboGov platform.