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How to Apply for a Guardianship Record

This service allows the user to apply for a guardianship record. The application will be submitted to the civil registration officer of the sector where the child is registered. This service is provided by the Ministry of Local Government (MINALOC) and processed by local Government authorities at the sector level.

The processing time is 1 working day and the service cost is Rwf 2,000.


  • Applicants need to log in to the Irembo account or visit the nearest Irembo agent for assistance.

  • Click here to find out how to create an account on IremboGov. Foreigners with passports should visit an Irembo agent or contact us at for assistance.

  • Rwandans should have a national ID number and foreigners should have their passport number and personal information.

  • Applicants should have the child’s ID/Citizen Application Number.

  • Applicants should have a valid phone number, email address, or both.

Follow these simple steps to apply for a guardianship record:

  1. Visit and click on Log In to start applying for this service.

  1. Under Family, click on Guardianship Record. 

  1. Click on Apply

  1. After clicking on Apply, the applicant’s details will be retrieved and displayed on the upper left side of the page.

  2. Fill in the Processing Details and Child Application Number. The child’s details will be retrieved and displayed on the right side of the page.

NOTE: The applicant must choose the sector where the child is registered as the processing office.

  1. Click on Next to proceed.

  1. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.

  2. A billing Number/ID (88…) will be generated for payment, Click Pay.

  3. Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.

NOTE: After applying, and paying successfully via IremboGov, and after the Executive Secretary of the processing sector has approved it, the applicant will receive an SMS/Email notifying them that the certificate is available and can be downloaded from the IremboGov platform. 

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