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How to Apply for a Certificate of Residence

The certificate of residence certifies where a Rwandan or foreigner (adult or minor) resides at the moment of application. An applicant who once resided in Rwanda is also eligible for this service. This service is provided by the Ministry of Local Government (MINALOC) and processed at the sector level.

The processing time is 1 working day; the service costs Rwf 1,500.


  • Applicants need to log in to the Irembo account or visit the nearest Irembo agent for assistance.

  • Click here to find out how to create an account on IremboGov.

  • Foreigners without a Rwandan National ID should visit an Irembo Agent or contact us at

  • Rwandans should have a national ID number or Citizen Application Number for children. 

  • Foreigners should have a passport number. 

  • Applicants should have a valid phone number and email address, or both. 

Follow these simple steps to apply for a certificate of residence: 

  1. Visit and click on Log In.

  1. Under Family, click on Certificate of Residence. 

  1. Choose who you are applying for (Self or Child), and then Click on Apply.

  • Self: Rwandan citizens above 16 years should have a National ID or a Passport Number for foreigners.  

  • Child: Rwandan citizens below 16 years should have a Citizen Application Number (Child ID)

  1. After clicking on Apply

  1. For a Self application, the details will be displayed on the upper side of the page.

  1. For a Child application, enter the child id and the child details will be displayed on the right side of the page.

  1. Choose the Processing office.

NOTE: The chosen processing office should be the applicant’s residence in Rwanda. 

  1. Click on Next to proceed. 

  1. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.

  2. A billing Number/ID (88…) will be generated for payment, Click Pay

  3. Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online  (Visa,MasterCard or American Express). For more information about payment modes, click here.

NOTE: After applying and successfully paying via IremboGov, and after the Executive secretary(ES) of the processing sector has approved it, the applicant will receive an SMS/Email notifying them that the certificate is available and can  download it from the IremboGov platform. 

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