Submit a ticket

How to Create an Account

This article describes a step-by-step guide of how one can create an account on IremboGov by themselves. 


  • Applicants should have a National ID that corresponds to their Rwandan phone number.

  • Dial *125# to check. If they do not correspond, please visit the nearest MTN or Airtel Service Center for guidance. 

Follow these simple steps to create an account: 

1. Visit and click on Sign up.

2. A new page is displayed. Follow a 3-step process to set up your account. 

a. Submit Required Information: Enter your ID number and Phone number, and click on Register.

b. Account Verification: A verification code/One-Time Password (OTP) is sent to your phone number via SMS notification. Enter the OTP and click Submit.

c. Set Your Password: Enter your new password and confirm it. Then, click on Submit new password.


Now, you are good to go! You shall receive an SMS notification from Irembo to confirm that your account has been created.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.