Submit a ticket

How to Create an Account

This article describes a step-by-step guide to creating an account on IremboGov. 


  • Applicants should have a Rwandan National ID corresponding to their phone number. 

  • Dial *125# to check. Please visit the nearest MTN or Airtel Service Center for guidance if they do not correspond. 

Follow these simple steps to create an account: 

  1. Visit Irembo  and click on Sign up

  1. A new page is displayed. Follow a 3-step process to set up your account. 

  1. Submit Required Information: Enter your ID number and Phone number, and click on Register.

Note: When you click 'Register,' you are confirming your acceptance of the new Terms of Use which also include the Privacy policy of IremboGov. 

  1. Account Verification: A verification code/One-Time Password (OTP) is sent to your phone number via SMS notification. Enter the OTP and click on Submit

  1.  Set Your Password: Enter your new password and confirm it. Then, click on Set new password

Now, you are good to go! You shall receive an SMS notification from Irembo to confirm your account has been created. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.