This article describes a step-by-step guide to how applicants can download their e-certificate or receipt on IremboGov. The applicant can download their receipt once their application has successfully been paid for. They can download their e-certificate once they have successfully applied, paid, and received approval for their application.
To download a receipt or an e-certificate, applicants should be logged in to their accounts or have an active number or email registered during the application process. They can also visit the nearest Irembo agent for assistance.
Click here to find out how to create an account on IremboGov.
Applicants should have their application number or billing number.
Applicants should have a confirmation notification of approval from the responsible institution for them to download a certificate.
Internet access and a computer or smartphone should be available.
Follow these simple steps to download the e-certificate:
Visit Irembo platform: www.irembo.gov.rw and click Login
Enter a Rwandan phone number and your password, and click Login.
After logging into your account, click on the profile icon featuring your name. A pop-up window will appear; within it, select "Applications."
Enter the application or billing number/ID in the search space and click the search button. Your application details will be displayed.
Click on the Download icon and select “Download certificate” or “Download receipt,” depending on what you want to download.
Choose your preferred language for your e-certificate or receipt, and click Download e-certificate/ receipt.
If the service requires selecting the certificate language during the application process, both the certificate and receipt can only be downloaded in the language the applicant has chosen while applying.
If you're not logged in to your IremboGov account to download your payment receipt or e-certificate, password verification will be required and sent to the applicant’s phone number or email for verification.
Follow these steps to download the e-certificate or receipt outside of the account.
Step 1: Visit the Irembo platform at www.irembo.gov.rw and click “find application."
Step 2: Enter the application or billing number/ID in the search space and click the search button. Your application will be displayed.
Step 3:Click on the Download icon and select “Download certificate” or" Download receipt,” depending on what you want to download.
Step 4: A pop-up window prompting the password will appear; click "Send password."
Note: The password will be sent to the email address or phone number where the notification was sent during the application process.
Step5: Fill in the received one-time password( OTP) and click Verify
The password will be sent to the email address or phone number where the notification was sent during the application process.
In case your OTP expires, click resend password to receive a new and active password.
Now you are good to go! You have your e-certificate or receipt available.