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How to Apply for a Duplicate of Definitive Driving License

This service enables Rwandan citizens to apply for a duplicate of their Definitive Driving License which is lost or damaged, as well as for citizens who made changes to their physical National ID (changed Photo, date of birth, or name). The service is provided by Rwanda National Police (RNP).

The processing time of this service is 21 days and its price is Rwf 25,000. 


  • Applicants with or without an account can apply for this service.

  • Click here to find out how to create an account on IremboGov.

  • Applicants must have a national ID.

  • Applicant’s changed, lost or damaged driving license must be valid.

  • Applicants should have a valid phone number, email address, or both. 


Follow these simple steps to apply for a Duplicate of a Definitive Driving License: 

  1. Visit and under Police, click on Duplicate of Driving License. 

  1. Click on Apply.   


  1. Enter your Application Details. The applicant information is displayed on the right side of the page, select the Collection District and Pickup Station.

  1. Click Next to proceed. 


  1. Verify the information is accurate, enter a phone number and/or email address, check the verification box, and click Submit

  2. A billing Number/ID (88…) will be generated for payment, click Pay

  3. Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa, MasterCard, or American Express). For more information about payment modes, click here

NOTE: After applying and successfully paying via IremboGov, the applicant must submit an Application Letter to the Commissioner for the Testing and Licensing Department and pick up the physical duplicate of the definitive license 21 days after the application. 

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