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FAQs about Category Upgrade

This service allows Rwanda citizens who passed the supplementary practical driving test to request for a supplementary driving license. The service is provided by Rwanda National Police (RNP).

The following are the most frequently asked questions about the application for Category Upgrade:


  1. How much do I pay for a category upgrade? 

The service cost is Rwf 10,000.

  1. Do I need an IremboGov account to submit my application for a category upgrade?

You can apply for this service with or without an Irembo account.

  1. How do I create an Irembo account?

To create an Irembo account, click here.

  1. What are the requirements needed to apply for a category upgrade?

The applicant should have the registration code, a valid phone number, and email address.

  1. Can I apply for this service when my Definitive Driving License has expired?

No, you will have to first renew your license before you can apply for this service.

  1. Can I apply for this service when my Definitive Driving License is lost?

No, you will have to first duplicate your license before you can apply for this service.

  1. Where do I get my registration code in case I lose it?

You will contact the Traffic Police on 118.

  1. When does the category upgrade billing number expire?

The billing number expires in 30 days.

  1. What is next after paying for this service?

You will wait for the notification when the license is ready for pick up at the selected station. 

  1. How long should I wait until I get my category upgrade?

You will get your category upgrade license within 14 days; starting from the day you submitted your application.

  1. Can I download another payment receipt for a category upgrade if the one I had is lost/damaged?

Yes, you can download the payment receipts as many times as possible.

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