Submit a ticket

FAQs about Application for a duplicate Definitive driving license

This service enables Rwandan citizens to apply for a duplicate of their Definitive Driving License which is lost or damaged, as well as for citizens who made changes to their physical National ID (changed Photo, date of birth, or name). 
The following are the most frequently asked questions about the Definitive Driving Test

  1. How much do I pay for an application for a duplicate definitive driving license?

The service costs Rwf 25,000.

  1. Do I need an IremboGov account to submit my application for a duplicate of my definitive driving license?

You can apply for this service with or without an Irembo account. 

  1. How do I create an Irembo account?

To create an Irembo account, click here.

  1. What are the requirements to apply for a duplicate of a definitive driving license?

The applicant should have a national ID, a valid phone number, and an email address.

  1. What is next after paying for this service?

You will visit the selected pick-up station with a photocopy of your national ID, a letter to the Commissioner for the Testing and Licensing Department explaining the reason for the request, and a receipt from Irembo for the duplicate of your definitive driving license.

  1. How long should I wait until I get my duplicate definitive driving license?

You will get your duplicate Definitive driving license within 21 days; starting from the day you submitted and successfully paid for your application through Irembo.

  1.  I paid an application for a duplicate definitive driving license but my payment is not found in the RNP system. What should I do?

You will contact the IremboGov support team at 9099 or for assistance.
8. When does the duplicate of the definitive driving license billing number expire?

The billing number expires in 30 days.

10. Can I download another payment receipt for a duplicate of the definitive license if the one I had is lost/damaged?

Yes, you can download the payment receipts as many times as possible.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.