This service facilitates the issuance of an emergency travel document to Rwandans or Rwandan residents living abroad, foreigners in Rwanda, or their children born in Rwanda who have lost their travel documents and need to travel back home. The service is provided by the Directorate General of Immigration and Emigration (DGIE) office.
The processing time is 1 day, and the service is free of charge.
Prerequisites:
Applicants with or without an IremboGov account can apply for this service.
Click here to create an account
Applicants should have the following identification documents, where applicable.
Rwandan National ID number
Foreign ID
Passport number
Child application number
Applicants should have a valid phone number, email address, or both.
Optional attachments (6)
Proof of residence
Proof of Rwandan citizenship
Passport photo
Declaration of loss from police
Proof of voluntary repatriation
Other supporting documents
Follow these simple steps to apply for an emergency travel document:
Visit www.irembo.gov.rw and under Immigration and Emigration, click on issuance of an Emergency Travel Document
Click on Apply to start an application.
Fill in the applicant details as prompted.
4. Fill in the References details
5. Input the reason for the request, the destination country, and the residence details.
5. Upload the required attachments in the correct format and click Next.
6. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.
7. After successfully submitting your application, you will receive an application number (B2) that you can use to track its status.
NOTE: Once the DGIE officer receives and approves your application, you will receive your e-certificate