The following are the most frequently asked questions about Penalty Payment

1. How do I pay a penalty that has been issued by DGIE? 

Ans: Click here to learn more about how to pay penalties. 

2. Do I need an IremboGov account to pay a penalty?

Ans: You can apply for this service with or without an Irembo account.

3. What are the requirements needed to pay a penalty?

Ans: Applicants should have a national ID or passport, a valid phone number, and an email address. Click here for more information. 

4. Do I need any attachments while applying for this service on IremboGov?

Ans: No, there are no attachments needed for this application. 

5. What is next after paying the penalty?

Ans: The applicant downloads the proof of payment and presents it to the DGIE officer for further processing.

6. What is the processing time of the penalty payment?

Ans: The processing time is 7 days.