This service allows foreigners to request an emergency travel document. The service is provided by the Directorate General of Immigration and Emigration (DGIE) office.
The processing time is 7 days and the price depends on the desired travel document.
Applicants should first contact DGIE before applying for this service.
Applicants should have a passport number.
Applicant should have both a valid phone number, email address, or both.
Follow these simple steps to apply for a foreign travel document:
1. Visit www.irembo.gov.rw and under Immigration and Emigration, click on Foreign Travel Document.
2. Click on Apply.
3. Fill in the Applicant Details and click on Next to proceed.
4. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.
5. A billing number/ID (99….) will be generated for payment. Applicants can pay using MTN Mobile Money, Airtel Money, BK App, BK Branches, BK Agents, or pay online using VISA or MasterCard.
NOTE: After applying and paying successfully via IremboGov, the applicant receives a feedback notification from the DGIE informing them to visit their office for further instructions about their application.