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FAQs about Certificate of full identity

This service enables Rwandans to obtain a certificate of full identity, which serves as a supporting document for various applications. The application is processed by local government authorities at the sector level. The service is provided by the Ministry of Local Government (MINALOC). 


The following are the Frequently Asked Questions about how to apply for a Certificate of full identity.

  1. How much do I pay for a certificate of full identity?

The certificate of full identity costs Rwf 500. 


  1. Do I need an IremboGov account to apply for a certificate of full identity?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 


  1. How do I create an Irembo account?

To create an Irembo account, click here


  1. What are the requirements needed to apply for a certificate of full identity?

The applicant should have a national ID number or a child id & a passport photo (for applicants without a national ID), a valid phone number, and an email address. 


  1. What is the size of the passport photo allowed to be uploaded on IremboGov?

The passport photo should have a white background (Format: JPG, Size: 500KB).


  1.  Can I submit my certificate of full identity application to any sector?

Yes, you can submit the application to any preferred sector.


  1. What is the processing time for a certificate of full identity?

The processing time is 1 working day. 


  1. What is the validity of the certificate of full identity?

The certificate of full identity has lifetime validity unless there are changes made to National ID.


  1. Where can I get my certificate of full identity once it has been approved?

The certificate of full identity is an E-certificate. You can download it on IremboGov using the application number or billing number. 


  1. How do I know the authenticity of the certificate of full identity generated via IremboGov? 

To find out how to verify the authenticity of the e-certificate, click here.


  1. Can I download another certificate of full identity if the one I had is lost/damaged?

Yes, you can download the certificate as many times as possible.


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