This service allows Rwandans who have lost their national ID cards to apply for a certificate of loss which can serve as a temporary national ID while they wait for their new ID cards to be issued. The application is processed by local Government authorities at the sector level. The service is provided by the Ministry of Local Governance (MINALOC).
The following are the Frequently Asked Questions about How to Apply for a certificate for National ID replacement
Do I need an IremboGov account to apply for a national ID replacement?
Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance.
How do I create an Irembo account?
To create an Irembo account, click here.
How much do I pay for the certificate for a national ID replacement?
The price for the service is Rwf 3000.
Who is eligible to apply for the certificate national ID replacement?
Any Rwandan who lost or damaged their national ID.
Do I need to apply for a national ID replacement prior to applying for the certificate of national ID replacement?
No, you are eligible to apply to this service without applying for national ID replacement however you are advised to do so that your ID can be processed as well.
What is the validity of a national ID replacement?
The national ID replacement varies for 30 days
Do I need to pick up my certificate for a national ID from the sector I chose during the application process?
No, the certificate for a national ID replacement is an E-certificate. You can download it on IremboGov using the application number or billing number.