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Frequently Asked Questions about Identification Services

Other identification services provided by the National Identification Agency (NIDA) include a certificate of nationality, certificate of full identity, certificate of replacement of national ID, and registration in the national population registry. 


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The following are the most frequently asked questions about their identification services: 


Certificate of nationality 


How much do I pay for a certificate of nationality?

The certificate of nationality costs Rwf 1,500. 

Do I need an IremboGov account to apply for a certificate of nationality?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

What are the requirements needed to apply for a certificate of nationality?

The applicant should have a national ID number or Citizen Application Number (for minors), a valid phone number, and an email address.

Do I need to pick my certificate of nationality from the sector I chose during the application process? 

No, the certificate of nationality is an E-certificate. You can download it on IremboGov using the application number or billing number. 

What is the validity of a certificate of nationality?

The certificate of nationality has lifetime validity.

What is the processing time for a certificate of nationality?

The processing time is 1 working day. 

How do I know the authenticity of the certificate of nationality generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on Irembo using the document number or billing number by searching the application.

Can I download another certificate of nationality if the one I had is lost/damaged?

Yes, you can download the certificate as many times as possible.

Can I submit my certificate of nationality application to any sector?

Yes, you can submit the application to any preferred sector.


Certificate of full identity


How much do I pay for a certificate of full identity?

The certificate of full identity costs Rwf 500. 

Do I need an IremboGov account to apply for a certificate of full identity?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

What are the requirements needed to apply for a certificate of full identity?

The applicant should have a national ID number or Citizen Application Number & a passport photo (for applicants without a national ID), a valid phone number, and an email address. 

What is the size of the passport photo allowed to be uploaded on IremboGov?

The passport photo should have a white background (Format: JPG, Size: 500KB).

Do I need to pick my certificate of full identity from the sector I chose during the application process? 

No, the certificate of full identity is an E-certificate. You can download it on IremboGov using the application number or billing number. 

What is the validity of the certificate of full identity?

The certificate of full identity has lifetime validity.

What is the processing time for a certificate of full identity?

The processing time is 1 working day. 

How do I know the authenticity of the certificate of full identity generated via IremboGov? 

There are two ways: 

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on Irembo using the document number or billing number by searching the application.

Can I download another certificate of full identity if the one I had is lost/damaged?

Yes, you can download the certificate as many times as possible.

Can I submit my certificate of full identity application to any sector?

Yes, you can submit the application to any preferred sector.


Certificate of replacement for national ID


How much do I pay for a certificate of replacement for national ID?

The certificate of replacement for national ID costs Rwf 500. 

Who is eligible for applying for the certificate of replacement for national ID?

Applicants who have not applied for a national ID replacement are eligible to apply.

Do I need an IremboGov account to apply for a certificate of replacement for national ID?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

What are the requirements to apply for a certificate of replacement for national ID?

The applicant should have a national ID number or Citizen Application Number & a passport photo, a valid phone number, and an email address. 

Do I need to pick my certificate of replacement for national ID from the sector I chose during the application process? 

No, the certificate of replacement for national ID is an E-certificate. You can download it on IremboGov using the application number or billing number. 

What is the validity of the certificate of replacement for national ID?

The certificate of replacement for national ID is valid for 30 days.

What is the processing time for a certificate of replacement for national ID?

The processing time is 1 working day. 

How do I know the authenticity of the certificate of replacement for national ID  generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on Irembo using the document number or billing number by searching the application.

Can I download another certificate of Replacement for my national ID if the one I have got lost/damaged?

Yes, you can download the certificate as many times as possible.

Can I submit my certificate of Replacement for the national ID application to any sector?

Yes, you can submit the application to any preferred sector.


Registration in the National Population Registry


How much do I pay for a national population registry?

The service is free. 

Do I need an IremboGov account to apply for a national population registry?

You can apply for this service with or without an Irembo account.

Who is eligible to apply for the national population registry?

Any Rwandan who was not registered immediately after their birth. To register their details in the National Population Registry, they need supporting documents, a valid phone number, and an email address. 

Do I need to go to the sector after submitting the national population registry? 

No, after the registration, you will be issued a Citizen Application Number which you will use to apply for the national ID. 

What are the supporting documents needed during the application for the national population registry?

Any documents that prove your nationality. For instance; birth certificate, birth record, or extract of the birth certificate.

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