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How to request a Digital Operating License

The Ministry of Health(MOH) provides this service to private health facilities that currently have paper-based digital licenses and want to convert them to digital format. 

The processing time is 10 days, and the service is free of charge.


  • Applicants with or without IremboGov accounts can apply for this service.

  • To create an account, click here.

  • A valid license number.

  • A health facility has to be seeking to cease its operations.

Follow these simple steps to request a digital operating license.

Step 1: Visit the IremboGov platform at, Under the “health category,” select “health facility licensing.”.

Step 2: Select “a Request for Digital Operating License” under health facility licensing and click Apply.

Step 3: Enter your company TIN and health facility details, company name, UPI, and bed. Capacity and address. Fill in the service details ( health facility category, full-time and part-services)

Step 4: Fill in the managing and clinical service director's details (identification, email,  and phone number).

Note: Once you click Add Staff, a new tab will appear. Fill in all the new staff’s information and submit it.

Step 5: Upload the required documents in the right format, then click Next.

Step 6: Verify that the information is true; enter a phone number and/or email address, check the verification box, and click Submit. 

Step 7: An application number will be generated (B2……..) to follow up on the application status.

After the application has been successfully submitted and approved, the applicant receives an SMS or email notifying them that the certificate is available and that they can download it from the IremboGov platform.

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