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How to apply for the renewal of the operating license

This service is provided to entities with a valid operating license who want to renew their existing license. This service is provided by the Ministry of Health. 

The processing time is 30 days, and the service is free of charge.


  • Applicants with or without IremboGov accounts can apply for this service.

  • To create an account, click here

  • A facility must provide a license number

  • Health facilities must have successfully concluded the inspection process

Required attachments: (4)

  • Director Attachments

  • Incineration contract

  • Ambulance contract or vehicle yellow card

  • Occupation permit

Follow these simple steps to apply for a license renewal for the operating license.

Step 1: Visit the IremboGov platform at, Under “health category,” select health facility licensing.

Step 2: Select “License renewal of the operating license” under health facility licensing and click Apply.

Step 3:Enter application details, license number, and health facility details. 

Step 4: Fill in the clinical service director's details (identification document type, years of experience, medical license number, and practicing license number). Click on “Add staff” to fill in the details of a new staff member.

Step 5: Upload the director's attachments in the correct format.Then click next.

Note: The director’s attachment should include the staff CV, practicing license, working permit, criminal record certificate, degree, and certificate of services rendered.

Step 6:Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit

Step 7: An application number will be generated (B2……..) to follow up on the application status.

Once the application has been approved, an applicant receives the notification and can either download the License from the IremboGov platform or receive it via email.

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