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Frequently Asked Questions About Criminal Record Certificate

The criminal record certificate is a service provided by the National Public Prosecution Authority (NPPA). These are the most frequently asked questions about the criminal record certificate:


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How much do I pay for a criminal record certificate?

The service costs Rwf 1,200.

Do I need an IremboGov account to apply for a criminal record certificate?

Yes, you should have an Irembo account or visit the nearest Irembo agent for assistance.

I am a foreigner or refugee with a Rwandan national ID, can I apply using my IremboGov account?

No, you will visit the nearest Irembo agent and use your passport details, not your national ID.

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements needed to apply for a criminal record certificate?

The applicant should have their national ID number or Citizen Application Number, a valid phone number, and an email address.

Do I need to pick up my criminal record certificate from the NPPA offices? 

No, the criminal record certificate is an E-certificate. You can download it on IremboGov using the application number or billing number.

What is the validity of the criminal record certificate?

The criminal record certificate has a six-month validity from the date of issuance.

What is the processing time for a criminal record certificate?

The processing time is 3 working days. 

How do I know the authenticity of the criminal record certificate generated via IremboGov? 

There are two ways 

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on Irembo using the document number or billing number by searching the application.

Can I download another criminal record certificate if the one I had is lost/damaged?

Yes, you can download the certificate as many times as possible.

Can I submit my criminal record certificate application to any sector?

Yes, you can submit the application to any preferred sector.

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