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How to Apply for a Criminal Record Certificate

This service allows Rwandans and foreigners living in or have lived in Rwanda to apply for a Criminal Record Certificate. The certificate has a validity of 6 months. The service is provided by the National Public Prosecution Authority (NPPA).

The processing time is 21 days, and its price is Rwf 1,200.


  • Applicants should have an Irembo account or visit the nearest Irembo agent for assistance. 

  • Click here to find out how to create an account on IremboGov.

  • Rwandan applicants should have a national ID number, or Citizen Application Number.

  • Foreigners should have a foreigner’s ID.  

  • Refugee applicants should have a refugee national ID number.

  • Minors with a Citizen Application Number should be 14 years of age or older.

  • Conditional attachments include;

  • Passport Photos for minors, Refugees, and foreigners

  • Proof of registration for refugees

  • Passport copy (when you were/are in Rwanda)

  • Copy of Visa (when you were/are in Rwanda)

  • Passport copy for Rwandans living abroad, foreigners, and refugees

  • A copy of Visa for foreigners

  • Applicants should have a valid phone number, email address, or both.

NOTE: Rwandans and foreigners residing outside the country (Rwanda) without a Rwandan national ID or a valid foreigner's ID should contact/visit the Rwandan embassy in their country of residence for assistance.

Follow these simple steps to apply for a criminal record certificate: 

  1. Visit and click on Log In to start applying for this service. 

  1. Under Criminal Record, click on Criminal Record Certificate

  1. Choose who you are applying for (self or child), and then click on Apply.  

  1. After clicking on Apply

  1. For a self-application, enter a national ID number, and the applicant’s personal details will be retrieved and displayed on the right side of the page.

  1. For a Child application, enter the child ID, and the child details will be displayed on the right side of the page.

  1. Enter all the applicant details. 

  2. Enter processing details and click on Next. The certificate is processed and sent to the applicant in the language they have chosen while applying.


  1. Rwandan applicants who choose a foreign country of residence are required to attach their passport copy and a copy of the visa received in that country.

  1. Refugee applicants are required to attach their proof of refugee registration.

  1. Foreigner applicants with Rwandan Resident IDs are required to to attach a copy of passport and Copy of Visa (when they were/are in Rwanda)


  1. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.

  2. A billing Number/ID (88…) will be generated for payment, Click Pay

  3. Applicants choose the mode of payment. For more information about payment modes, click here.


NOTE: After applying and paying successfully via IremboGov, and after NPPA officers have approved the application, the applicant receives an SMS or email notifying them that the certificate is available and that they can download it from the IremboGov platform.

Moreover, when the applicant has entered their email address while applying for the service, the certificate will be sent to that email address. There is no need to download it on the platform.

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