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How to Pay for National ID (Special Cases)

This service is eligible for Rwandan citizens whose biometric data was collected without paying; the national ID has been produced by NIDA, and the applicant wants to access IremboGov to pay for the physical national ID. This service is provided by the National Identification Agency (NIDA). A citizen who does not have their national identification number should carry any supporting documents to the nearest sector office for support.

The processing time for the service is 30 days; its price is Rwf 500.

Note: A citizen must have approval from the sector’s office to apply for this service.


  • Applicants with or without an account can apply for this service

  • Click here to find out how to create an account on IremboGov.

  • Applicants should have a national identification number.

  • The applicant's biometric data must have already been collected and yet to be paid.

  • Applicants should have both a valid phone number and an email address.

Follow these simple steps to make the payment for national ID (special cases):

  1. Visit, and under Identification, click on Application for National ID.

  2. Select “Payment for National ID (Special Cases)” and click Appy

  1. Enter the required applicant details and click Next to proceed.

NOTE: The applicant can choose any preferred place of collection.

4. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit.

5. A billing number / ID (88) will be generated for payment. Click Pay

6. Applicants choose the mode of payment. For more information about payment modes, click here

NOTE: After the applicant has successfully applied and paid for the service through IremboGov, they will be notified to collect their national ID when it is ready.

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