The following are the most frequently asked questions about e-certificates and payments:
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E-certificates
What is the validity of MINALOC e-certificates?
All MINALOC e-certificates have lifetime validity until you change your civil status.
How do I know the authenticity of the certificate generated via IremboGov?
There are two ways to check the authenticity:
(A) Scan the QR code on the certificate to verify the certificate
(B) Verify on IremboGov using the application number or billing ID by searching the application.
Can I download another certificate if the one I had is lost or damaged?
Yes, you can download the certificate as many times as possible.
I had an error on my national ID, but NIDA corrected the error. Do I apply for a new certificate?
No, you will not apply for a new certificate. You will update your details in your Irembo account under your profile and download a valid certificate.
Payments
How do I pay on IremboGov?
There are two payment modes available on IremboGov:
(A) Offline payment mode - MTN Mobile Money, Airtel Money, BK branches, BK Yacu (agents), BK App.
(B) Online payment mode - VISA or MasterCard
Click here to learn more about how to pay for a service on IremboGov.
Paying with MTN MoMo instantly
How do I pay with MTN MoMo instantly?
Go to the payment options and choose MTN, enter your MTN MoMo number and click on pay; you will receive a pop message on your phone and proceed. Click here for more information.
Do I pay for extra charges when paying with the MTN MoMo instant process?
No, there are no extra charges added.
What do I do if I don’t receive the payment approval popup window?
Dial *182*7*1# to approve the corresponding cashout.