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FAQs about How to Apply for Visa Renewal

This service allows users to renew their expired visa. Only foreigners living and working in the country can apply for this service. The visa renewal application is received and processed by the Directorate General of Immigration and Emigration (DGIE) office. 

The following are the most frequently asked questions about Visa Renewal: 

  1. How much do I pay for a visa renewal?

The price of this service depends on the visa type. Click here for more information. 

  1. Do I need an IremboGov account to submit my visa renewal?

Applicants without an Irembo account can apply for this service. 

  1. I am a foreigner who once lived in Rwanda but now living abroad. Can I apply for a visa renewal?

No, you will apply for a visa. Visa renewal is for foreigners who are in Rwanda at the time of application. Click here for more information. 

  1. What is next after successfully applying and paying for a visa renewal?

You will visit the chosen collection office and it depends on your residence address.

  1. I successfully applied and paid for an application for a visa renewal but it took longer to receive the confirmation message. What should I do?

You will contact the DGIE support team. Click here for more information.

  1. What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is:

  • Scanned photo with white background (Format: JPG, Size: 500KB) 

  • Scanned passport biodata page (Format: PDF, Size: 500KB) 

  • Scanned Application letter and other certificates (Format: PDF, Size: 500KB)

  1. What are the requirements needed to submit my visa renewal?

Click here to know more about requirements for visa renewal.

  1. Can I download another payment receipt for the visa renewal if the one I had is lost or damaged?

Yes, you can download the payment receipts as many times as possible.

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