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FAQs about How to Apply for a Visa

This service allows one to apply for a visa online. In Rwanda, an entry visa can be applied online or upon arrival for people coming from anywhere in the world. Visa upon arrival can be applied for at the Kigali International Airport and all land borders. This service is provided by the Directorate General of Immigration and Emigration (DGIE). 

The following are the most frequently asked questions about How to Apply for a Visa: 


  1. How much do I pay for an application for a visa?

The price of this service depends on the visa type. Click here for more information. 

  1. Do I need an IremboGov account to submit my application for a visa?

Applicants without an Irembo account can apply for this service. 

  1. I am not sure of the visa I should apply for. Can you help me?

Please be advised to contact the office of the Directorate General of Immigration and Emigration on visa@migration.gov.rw or call +250 722 17 29 74 before applying.

  1. I am a foreigner living in Rwanda and I already acquired a visa but I want to extend my stay. What service do I apply for?

You will apply for the renewal for visa or permit. 

  1. What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is:

  • Scanned photo with white background (Format: JPG, Size: 500KB) 

  • Scanned of passport biodata page (Format: PDF, Size: 500KB) 

  • Scanned Application letter and other certificates (Format: PDF, Size: 500KB)

  1. What is next after paying for the application for a visa?

Applicants who applied upon arrival receive their visa instantly and those who applied online will receive the confirmation email from DGIE after 7 days. 

  1. Can I download another payment receipt for the visa application if the one I had is lost or damaged?

Yes, you can download the payment receipts as many times as possible.

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