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How to request travel clearance during Umuganda

This service is designed to assist individuals or groups who need to travel during Umuganda for reasons such as funeral services, emergency meetings, commemoration of the genocide against Tutsi, or any other urgent reasons. The service is provided and processed by  Ministry of Local Government (MINALOC)

The processing time is 1 working day, and the service is free of charge.


  1. Applicants with or without an Irembo account can apply for this service.
  2. Applicants must have a national ID (for Rwandans) or passport (for foreigners).
  3. Groups and companies must have their group/ institution's name and TIN number.
  4. Applicants should have a valid phone number.
  5. The required attachment can be a supporting document for the request.

Follow these simple steps to request travel clearance during Umuganda.

Step 1: Visit Irembo platform at  and click on the "Request for travel clearance during Umuganda" service under the Local Government category.

Step 2:Click "Apply" to start an application.

Step 3: Enter Applicant Details (select your citizenship status as either Rwandan or foreigner); for Rwandans, enter your National ID to fetch your personal details automatically from the NIDA database; for foreigners, manually enter your passport number, nationality, surname, and other names, gender, and date of birth. Also, provide a valid phone number.

Step 4: Attach the supporting documents in the right format (like hospital and death certificates), then click Next.


Step 5: Verify that all the information entered is correct, then check the confirmation box and click "Submit.”

Step 6: You will receive an application number ( B2……)  via SMS/email for tracking purposes.

Upon submitting your application and supporting documents, you will receive a confirmation SMS and/or email. After the processing office approves your application, you will receive your e-certificate via email or download it via Irembo.

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