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FAQs about Requesting travel clearance during Umuganda

This service is designed to assist individuals or groups who need to travel during Umuganda for reasons such as funeral services, emergency meetings, commemoration of the genocide against Tutsi, or any other urgent reasons. The service is provided and processed by  Ministry of Local Government (MINALOC)

The following are frequently asked questions about requesting  for a travel clearance during Umuganda.

1. Do I need an IremboGov account to apply for this service?

Applicants with or without an Irembo account can apply for this service.

2. Who is eligible to apply for this travel clearance service?

The service is available to Rwandan citizens with a national ID and foreigners with a passport. Individuals and groups/companies can apply.

3. Is there a fee for this service?

The service is free of charge.

4. How long does it take to get the travel clearance certificate?

The processing time is 1 working day after applying. Applicants are notified when their certificate is ready to be downloaded.

5. Is it mandatory to attach supporting documents?  

No, attaching supporting documents like hospital/death certificates is optional but recommended if relevant to the purpose of travel stated.

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