This service enables Rwandans and refugees to apply for the correction of their National Identity Cards. The citizen will receive an appointment requesting them to visit the selected sector and show supporting documents to justify their reason for the request. The corrected ID card will be collected at the selected sector. The service is provided by the National Identification Agency (NIDA).
The processing time of this service is 30 days and its price is Rwf 1,500.
Applicants can not apply to this service while logged in to their Irembo account.
Applicants should have a Rwandan National ID number.
Applicants should have a legitimate reason (date of birth, gender, name, and photo) to request for this service.
Applicants should have a valid phone number or email address.
Follow these simple steps to apply for a national ID correction:
Visit Irembo platform: www.irembo.gov.rw and under Identification, click on Application of National ID Correction.
Click on Apply.
Enter the required Applicant details (ID number, reason for ID correction, place of collection, and processing office), and click Next to proceed.
NOTE: It is advised to choose the same processing office as the collection place to make the collection easier.
Verify that the information is true, enter a phone number and email address, check the verification box, and click Submit.
A billing number/ID (88….) will be generated, Click pay.
Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.
NOTE: Once the application is submitted and payment is successfully made through IremboGov, the applicant receives a feedback notification from the chosen processing sector informing them when to provide supporting documents. The application is then sent to NIDA for processing. After a period of 30 days, the corrected National Identity Card can be collected from the selected sector.