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Frequently Asked Questions About Motor Vehicle Inspection

Motor vehicle inspection appointments, motor vehicle inspection deposits, and duplicate motor vehicle inspection certificates are services provided by the Rwanda National Police.


TABLE OF CONTENTS


The following are the most frequently asked questions about motor vehicle inspection:


Motor vehicle appointment


How much do I pay for an application for a motor vehicle inspection appointment?

The cost depends on the vehicle type. 

What is next after paying for this service?

You will visit the motor vehicle inspection center you selected for inspection.

I paid an application for a motor vehicle appointment but my payment is not found in the RNP system. What should I do?

You will contact the IremboGov support team for assistance.

How long should I wait until I have my motor vehicle appointment certificate?

You will get it as soon as your vehicle passes the inspection.

Do I need an IremboGov account to submit my application for a motor vehicle appointment?

You can apply for this service with or without an Irembo account. 

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements needed to apply for a motor vehicle inspection appointment?

The applicant should have the vehicle’s plate number, a valid driving license, no outstanding traffic fines, and a phone number and email address.

What is the validity of the motor vehicle appointment certificate?

The certificate is valid for 6 months for transportation vehicles and 1 year for private vehicles.

How do I get my appointment notification in case I lost it?

You will contact Irembo support at support@irembo.com or call 9099 for assistance.

Can I download another payment receipt for a motor vehicle inspection appointment if the one I had is lost/damaged?

Yes, you can download the payment receipts as many times as possible.


Motor vehicle inspection deposit


Who is eligible for the motor vehicle Inspection deposit?

Any company which has 30 vehicles and above. 

Where do I get the company code?

The company code is provided by the motor vehicle inspection center. Visit it with proof of 30 vehicles and above.

How do I deposit the money after getting the billing number?

You pay the service using the billing number generated using any payment mode on the IremboGov platform. 

How long should a company wait until we start using the amount deposited for the motor vehicle appointment?

The company uses the money deposited as soon as the payment is successfully done.

What is the validity of the motor vehicle appointment deposit?

It is valid for 30 days.

Do I need an IremboGov account to submit for application for a motor vehicle appointment deposit?

You can apply for this service with or without an Irembo account. 

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements needed to apply for a motor vehicle appointment deposit?

The company should have the company code, name of the company, address, a valid phone number, and email address.

Can I download another payment receipt for a motor vehicle inspection deposit if the one I had is lost/damaged?

Yes, you can download the payment receipts as many times as possible.


Duplicate motor vehicle inspection certificate


How much do I pay for an application for a motor vehicle certificate?

The duplicate certificate costs Rwf 5,000.

What is next after paying for this service?

You will visit the selected motor vehicle inspection center to pick it up.

I paid an application for a motor vehicle inspection certificate but my payment is not found in the RNP system. What should I do?

You will contact the IremboGov support team for assistance.

Do I need an IremboGov account to submit my application for a motor vehicle inspection certificate?

You can apply for this service with or without an Irembo account. 

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements needed to apply for a motor vehicle inspection certificate?

The applicant’s lost or damaged certificate must be valid, and the vehicle’s plate number, a valid phone number, and email address.

Can I download another payment receipt for a motor vehicle inspection certificate if the one I had is lost/damaged?

Yes, you can download the payment receipts as many times as possible.

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