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How to reset a password via IremboApp

  • To reset the password while logged in


  1. In the IremboApp, tap on profile at the bottom right

  2. Tap privacy & security, then select a password

  3. Enter the current password, then enter and confirm your new password.

  4. Tap "Save" to update your password.


  • To reset your password while you’re not logged in


  1. In the IremboApp, tap forgot password

  2. Enter your phone number or email  used to create your account

  3. Fill in the verification code in the description box

  4. Enter a new password and confirm

  5. Tap on Update password

  6. Log in with your new password.

Note: A password should have a minimum of 8 characters and include lowercase & uppercase letters, a special character (e.g., @), and a number.




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