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How to reset a password via Irembo App

  • To reset password while logged in


  1. In the Irembo app, tap on profile at the bottom right

  2. Tap privacy & security, then select a password

  3. Enter the current password, then enter and confirm your new password.

  4. Tap "Save" to update your password.


  • To reset your password while you’re not logged in


  1. In the Irembo app, tap forgot password

  2. Enter your phone number or email  used to create your account

  3. Fill in the verification code in the description box

  4. Enter a new and confirm password

  5. Tap to Update password

  6. Log in with your new password.

Note: A password should be a minimum of 8 characters long and include lowercase, uppercase, a special character (e.g., @), and at least 1 number.




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