Find answers to common payment questions and discover various payment methods;
What payment methods does Irembo accept?
Irembo offers a variety of payment options for your convenience:
You can pay using Mobile Money, Bank Cards, Bank Transfers, or cash with Irembo agents
How do I make a payment using MTN Mobile Money?
Dial *182*3*7*Bill ID# and follow the instructions.
How do I pay with Airtel Money?
Dial *182*4*5*1Bill ID# and follow the instructions.
Can I pay through my bank account?
Yes, you can pay using any of the following banks:
Bank of Kigali (BK): Visit a branch, use the BK Mobile App, or utilize BK Internet banking or agents
I&M Bank: Visit a branch, use their mobile app, use internet banking, or dial the USSD code *227#.
Ecobank.: Visit a branch, use their mobile app, or dial the USSD code 883#
What other payment methods can I use?
You can also make payments using your card, either;
Master Cards
Visa Cards
American Express Cards
Learn how to make payments with our step-by-step guide. Click here.
Are there any extra charges for using these payment methods?
No, you are not charged any extra fees for using any of the payment channels listed above.
Can I pay in US dollars?
Yes, you can make payments in either Rwandan Francs (Rwf) or US dollars ($).
Are my payment details secured?
Yes, we use industry-standard encryption and comply with PCI DSS security standards to keep your payment information safe.
What should I do if my payment is declined?
If your payment is declined:
Ensure your details are entered correctly
Check with your bank for authorization issues
Contact Irembo support for assistance
What if I have problems with my payment?
If you encounter any issues during the payment process, please contact Irembo customer support for assistance through the following channels:
Call Center Line: 9099
Email Support: [email protected]
WhatsApp Messaging: 0792222220