This e-service allows Rwandans to apply for a death record certificate for a person who is registered as deceased in the National Identification Agency (NIDA) system. If the death is already registered in the Civil Registration System, the information about the death is automatically fetched and the applicant does not fill out any other details.
Applicants receive their birth records as soon as they pay. No Civil Registration Officer (CRO) action is needed. The CRO action is only needed when the user is not registered in the Civil Registration System. When the applicant enters their email while applying for this service, the certificate is sent to their email addresses without downloading it on the IremboGov platform.
The processing time is 1 working day; the service costs Rwf 2,000
Prerequisites:
Applicants need to log in to the Irembo account or visit the nearest Irembo agent for assistance.
Click here to find out how to create an account on IremboGov.
Every applicant should have a national ID number. The deceased should have:
A national ID number or child application number for minors (Rwandans)
A passport number (Foreigners).
Applicants should have a valid phone number, email address, or both.
Follow these simple steps to apply for a death record:
Visit www.irembo.gov.rw and click on Log In to start applying for this service.
Under Family, click on Death Services.
Choose the marriage service you want; “Death Record” and click on Apply.
Fill in the Applicant’s document number and the details will be retrieved and displayed on the right side of the page.
Fill in the Deceased Details and the details will be retrieved and displayed on the right side of the page.
Fill in details of two (2) Witnesses and a Declarant, and the details will be retrieved and displayed at the right side of the page.
Enter the Processing Details. The details will be retrieved and displayed at the right side of the page.
Attach the required document in the right format and size.
Click Next to proceed.
Verify that the information is true, enter a phone number and/or email address, check the verification box, and click on Submit.
A billing Number/ID (88…) will be generated for payment, Click Pay
Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.
NOTE: After applying and successfully paying via IremboGov and after the Civil Registration Officer of the processing sector has approved it, the applicant receives a SMS/Email notifying them that the certificate is available and can download it on IremboGov platform.
The information will be updated in the Civil Registration System. The next time, an applicant will not go through the same process again but instead will do the following;
Fill in the Applicant and Deceased document numbers and the details will be retrieved and displayed on the right side of the page and click Next.
Summary details will be displayed. Enter a phone number and/or email address, check the verification box, click on Submit.
A billing Number/ID (88…) will be generated for payment, Click Pay.
And the applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.
NOTE: As soon as the application has been successfully paid for via IremboGov, the application is generated automatically since the information is already saved in the Civil Registration System and does not require any action from the Civil Registration Officer.