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How to Apply for a Permit

This service allows users to apply for a permit. The permit is applied when the applicant has already arrived in Rwanda. Permits allow investors, entrepreneurs, and international workers to operate in Rwanda. The application is received and processed by the Directorate General of Immigration and Emigration (DGIE) office. 

The processing time is 7 days and the price depends on the type of permit. 


  • Applicants without an Irembo account can apply for this service 

  • Applicants should have a Nationality and Document Type (passport or other documents). 

  • Attachments differ depending on the “Permit Type.” Common attachments are Application letter, Copy of passport biodata page, and Photo with white background.

  • Attachments should be in the following formats and sizes:

  • Scanned photo with white background (Format: JPG, Size: 500KB) 

  • Scanned passport biodata page (Format: PDF, Size: 500KB)

  • Scanned Application letter and other certificates (Format: PDF, Size: 500KB)

  • There are 2 categories of Permits. 

  • Temporary residence permit

  • Permanent residence permit

  • If the applicant is not sure about the Permit Type they should apply for, they are advised to contact the office of the Directorate General of Immigration and Emigration on or call +250 722 172 974 before applying.

  • Click here to learn more about Permit Types

  • Applicants should have a valid phone number and email address.

Follow these simple steps to apply for a permit: 

  1. Visit and under Immigration and Emigration, click on Permits.

  1. Choose the Request Type as “Application for a permit,” and click on Apply


  1. Fill in the Demographic Details (Names, Date of birth, Profession, Occupation, Gender, Civil status, Father’s names, Mother’s names, Country of birth, City of birth, Nationality, Current address, and Contact details). 

  1. Enter the Request and Travel Details (Permit Type, Class, and Current travel document details). If you have dependents, fill in Dependent Details too.  

  1. Attach all the required documents in the right format and size. The attachments defer depending on the permit type requested. 

  2. Click on Next to proceed.

  1. Verify that the information is true, enter phone number and/or email address, check the verification box, and click Submit

  2. If the permit applied for is free of charge, the application will immediately be sent to DGIE’s system for processing.

  3. If the permit applied for is not a free permit, a billing number/ID (88….) will be generated for paying. Applicants can pay using MTN Mobile Money or Airtel Money, BK App, BK Branches, BK Agents, or pay online using Visa Card or MasterCard. 

  4.  Applicants choose the mode of payment: offline (MTN, Airtel, or BK) or online (Visa or MasterCard). For more information about payment modes, click here.

NOTE: After applying and successfully paying via IremboGov, the applicant will receive a notification from the Directorate General of Immigration and Emigration informing them when they should go for their permit pickup at DGIE office.  

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