Submit a ticket

How to Pay for Community Based Health Insurance (Mutuelle)

This service allows Rwandans to pay for Community Based Health Insurance (Mutuelle), for both themselves and their households. It is provided by Rwanda Social Security Board (RSSB).

The processing time is 1 day and the price depends on the number of health insurance dependents.

Applicants can now pay in installment amount that is a multiple of Rwf 1000. 


  • No Irembo account is required to apply for this service.

  • Applicants should have a national ID number of the head of the household. Note: To be the head of the household, the family chooses a representative, and that person is registered at sector level as the head of the household.

  • Applicants should have a valid phone number, email address, or both.

Follow these simple steps to pay for the Community Based Health Insurance (Mutuelle):

1. Visit and under Health, click on Community Based Health Insurance (Mutuelle).

2. Click on Apply.

3. Enter the ID number of the head of the household. Their personal details will be displayed on the right side of the page.

4. Once the amount to be paid is displayed automatically, choose to pay all the amount or enter the installment amount that is a multiple of Rwf 1000 in the appropriate box. 

NOTE: Fiscal year starts from July of the current fiscal year to June of the following year.

5. Click on Next to proceed.

6. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit.

7. A billing number/ID (99….) will be generated for payment. Applicants can pay using MTN Mobile Money, Airtel Money, BK App, BK Branches, BK Agents, or pay online using VISA or MasterCard.

NOTE: After applying and paying successfully via IremboGov, the applicant receives a confirmation notification via SMS/email informing them that the payment has been well received.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.