This article describes a step-by-step guide of how to reset one’s password on IremboGov by themselves. 


  • Applicants should have a Rwandan phone number

  • Applicants should have their telephone nearby. 

Follow these simple steps to reset your password: 

        1. Visit IremboGo platform and click on Log In

        2. A pop-up window will appear. Click on Forgot Password

        3. Follow a 3-step process to reset your password. 

               a. Submit Your Phone Number: Enter your Rwandan phone number and click on Reset Password. 

               b. A Verification Code Will Be Sent. Submit to Verify the Code: Enter the One-Time Password (OTP) and click on Submit

        c. Create Your New Password: Enter your new password and confirm it. Then, click on Submit new password
Now, you are good to go! You shall receive an SMS notification from Irembo with your new password.