How can we help you?
I have forgotten my password


It’s okay, we all forget passwords sometimes. It is easy to reset your password on Irembo. 


What you will need: 

1. Access to your phone.


Steps: 

1. Click here or go type new.irembo.gov.rw/auth/reset-password into your browser. 


2. Fill in the Phone number and click “Reset password

3. A 4 digit code will be sent to you. Please fill it out in the box highlighted below.


4. You will now be able to choose a new password and click “Reset


You can now proceed to log in now with your new password. 

If these steps didn’t work for you, please reach out at support@irembo.com for help.