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Officer Account Login and Account Switching Guide

This guideline outlines the process for officers to log in and switch accounts in the cases where it’s needed.

Note: The officer must use the same phone number used for signing up as your username.

Follow these steps to log in to the account.

Step 1:  Visit and click on Log In. 

Step 2: Enter a Rwandan phone number, and your password and click Login and you are ready to proceed.

Note: When you click on “log in” you will be agreeing to new terms of use, which incorporate the privacy policy of IremboGov.

Once you have logged in to the account, an officer can switch the account from a citizen to an officer's account.

Step 1: Click on the Profile icon, where your names are written.

Step 2: A pop-up window will appear showing different accounts, choose the one you wish to utilize.

Now you are all good and ready to proceed!

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