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Frequently Asked Questions About National ID Application

The National Identification Agency (NIDA) provides identification services including the application for a national ID for both Rwandans living in Rwanda and those living abroad (diaspora). 


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The following are the most frequently asked questions about national ID applications for Rwandans in the country and for diaspora: 


National ID application


How much do I pay for an application for a national ID?

The price for application for national ID (both local and diaspora) is Rwf 500.

Who is eligible for applying for the application for national ID?

Any Rwandan who is 16 years or above is eligible for this service. 

Is it possible to apply for more than one application for national ID?

Yes, NGOs, government institutions, or agents can choose bulk and pay for more than one application using a single billing number. 

Do I need an IremboGov account to apply for a national ID? 

Yes, applicants should have an Irembo account or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account? 

To create an Irembo account, click here

What are the requirements needed to apply for a national ID? 

Eligible applicants should have a Child ID, a valid phone number, and an email address. 

Where do I get the Citizen Application Number in case of loss? 

You can retrieve the Citizen/Child Application Number at the sector or contact the NIDA office via Phone: +250788 755 860, Email: info@nida.gov.rw, Twitter: @NidaRwanda, and Facebook: National Identification Agency-NIDA. 

What should I do when my Child Application Number is not reflected? 

You share the Child Application Number with NIDA or the IremboGov support team for assistance. 

Where do I get my ID once is it produced by NIDA? 

Once NIDA has produced your national ID, you can collect it at the place where you did your biometric data capture from.

I want to change the gender on my ID. NIDA produced my ID with that mistake. Who do I contact for help? 

You apply for national ID correction via IremboGov and wait for the Civil Registration Officer’s appointment for further processing. 

Where can I get a Child ID or Citizen Application Number? 

A Child ID is acquired in two different ways: 

  1. For Rwandans living in Rwanda, a child born after the launch of Civil Registration and Vital Statistics (CRVS), the Child ID is acquired from the hospital. And for citizens born before the launch of CRVS, it is acquired in the sector. 

  2. For Rwandans living abroad, after the approval of DGIE and NIDA, NIDA produces the Child Application Number, and Irembo sends that number to the applicant via email. Visit www.irembo.gov.rw and click on Application for a National ID for diaspora applicants without an NPR number to apply for the Child ID only if you live abroad.

National ID application for diaspora

How much do I pay for an application for a national ID for the diaspora?

The price for application for national ID (both local and diaspora) is Rwf 500.

Who is eligible to apply for a national ID in the diaspora?

Any Rwandan living abroad and is 16 years or above without a Child/Citizen Application Number is eligible to apply. 

Where can I get a Child Application Number after submitting my application? 

For Rwandans living abroad, after the approval of DGIE and NIDA, NIDA produces the Child Application Number, and Irembo sends that number to the applicant via email. Visit www.irembo.gov.rw and click on Application for a National ID for diaspora applicants without an NPR number to apply for the Child/Citizen Application Number only if you live abroad. 

Do I need an IremboGov account to apply for a national ID? 

No, you don’t need an account to apply for this service. 

What are the requirements needed to apply for a national ID in the diaspora? 

You should have your parents’ details, a Rwandan document issued by a competent Rwandan authority, or a copy of your foreign birth certificate that contains; the name(s) of your Rwandan parent(s) and a copy of your parent(s) Rwandan ID. You should also have a valid phone number and email address. 

What is the size of attachments allowed to be uploaded on IremboGov?

The size of attachments allowed is: 

  • Copy of national ID (Format: PDF, Size: 500KB) 

  • Application letter and other certificates (Format: PDF, Size: 500KB). 

Where do I get the Citizen/Child Application Number in case of loss after receiving the notification from IremboGov?

You can retrieve the Citizen/Child Application Number at the sector or contact the NIDA office via Phone: +250788 755 860, Email: info@nida.gov.rw, Twitter: @NidaRwanda, and Facebook: National Identification Agency-NIDA. 

What should I do when my Child Application Number is not reflected? 

You share the Child Application Number with NIDA or the IremboGov support team for assistance. 

Where do I get my ID once is it produced by NIDA after the application for nation ID for the diaspora?

Once NIDA has produced your national ID, you can collect it at the embassy of your residence.

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