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Frequently Asked Questions About Other Family Services

More services provided by the Ministry of Local Governance (MINALOC) include; a certificate of succession, certificate of residence, certificate of divorce, certificate of being alive, a record of recognition, certificate of widow/widower, certificate of cohabitation, guardianship record, adoption record, and certificate of Genocide survivors. 


TABLE OF CONTENTS


The following are the most frequently asked questions about other family services: 


Certificate of succession


How much do I pay for a certificate of succession?

The service is free.

Do I need an IremboGov account to apply for a certificate of succession?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent with the deceased’s ID number for assistance.

How do I create an Irembo account?

To create an Irembo account, click here.

What are the requirements to apply for a certificate of succession?

You should have the deceased’s national ID (if the death happened after the new national ID issuance, you must have their national ID. The national ID is not a must if the death happened before the new national ID issuance), death information, and a valid phone number, email address, or both.

Do I need to pick up my certificate of succession from the sector I chose during the application process? 

No, the certificate of succession is an E-certificate. You can download it on IremboGov using the application number or billing number. 

What is the validity of the certificate of succession?

The certificate of succession has lifetime validity.

What is the processing time of a certificate of succession?

The processing time is 1 working day.

How do I know the authenticity of the certificate of succession generated via IremboGov? 

          There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of succession if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.

Can I submit the Certificate of succession application to any sector?

Yes, you can submit the application to any preferred sector.


Certificate of residence


How much do I pay for a certificate of residence?

You will pay Rwf 1,500. 

Do I apply for a certificate of residence while living abroad?

No, the certificate of residence confirms where you are residing at the moment of application. 

Do I need an IremboGov account to apply for a certificate of residence?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent with the deceased’s ID number for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

What are the requirements to apply for a certificate of residence for the first time?

You should have your personal identification (National ID or Child Application Number for Rwandans and Passport details for foreigners) and a valid phone number, email address, or both.

Do I need to pick up my certificate of residence from the sector I chose during the application process? 

No, the certificate of residence is an E-certificate. You can download it on IremboGov using the application number or billing number. 

What is the processing time of a certificate of residence?

The processing time is 1 working day.

What is the validity of the certificate of residence?

The Certificate of residence has lifetime validity

How do I know the authenticity of the Certificate of residence generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of residence if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.

Can I submit a certificate of residence application to any sector?

No, you can submit the application to the sector where the deceased certificate of residence is registered. This is done when you are applying for the first time in 2022. 


Certificate of divorce


How much do I pay for a Certificate of divorce?

The price is Rwf 1,500. 

Do I need an IremboGov account to apply for a certificate of divorce?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

I am a foreigner with a passport who divorced a Rwandan. Can I apply for a certificate of divorce? 

No, you cannot apply for the service. A Rwandan spouse will apply on your behalf.

Can a refugee with a refugee’s Rwandan ID apply for a certificate of divorce? 

Yes, they are eligible for the service. 

Am I eligible to choose any preferred sector for a certificate of divorce? 

Yes, you can submit the application to any preferred sector. 

What is the validity of the certificate of divorce?

The certificate of residence has a lifetime validity until you change your civil status.

How do I know the authenticity of the certificate of divorce generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of divorce if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Certificate of being alive


How much do I pay for a certificate of being alive?

The price is free only if the certificate is for RSSB and if it’s for other purposes, it costs Rwf 1200. 

Do I need an IremboGov account to apply for a certificate of being alive?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

I am a foreigner with a passport living in Rwanda. Can I apply for a certificate of being alive? 

No, you cannot apply for the service.

Can a refugee or foreigner with a Rwandan ID apply for a certificate of being alive? 

Yes, they are eligible for the service. 

Am I eligible to choose any preferred sector for a certificate of being alive? 

Yes, you can submit the application to any preferred sector. 

What is the validity of the certificate of being alive?

The certificate of being alive has lifetime validity.

How do I know the authenticity of the certificate of being alive generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of being alive if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Record of recognition


How much do I pay for a record of recognition?

The price is Rwf 2,000.  

Do I need an IremboGov account to apply for a record of recognition?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here.

Where do I get the child application number?

You will contact the sector office where you reside to provide the child application number or register the child in the national population registry. 

I am a foreigner with a passport living in Rwanda. Can I apply for a record of recognition? 

Yes, you can apply for the service.

Can a refugee or foreigner with a Rwandan ID apply for a record of recognition? 

Yes, they are eligible for the service. 

Am I eligible to choose any preferred sector for a record of recognition? 

No, you can submit the application to the sector where the child is registered. 

What is the validity of the record of recognition?

The certificate of being alive has lifetime validity.

How do I know the authenticity of the Record of recognition generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another record of recognition if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Certificate of widow/widower


How much do I pay for a certificate of widow/widower?

The price is Rwf 1,500.  

Do I need an IremboGov account to apply for a certificate of widow/widower?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

I am a foreigner with a passport living in Rwanda. Can I apply for a certificate of widow/widower? 

No, you cannot apply for the service.

Can a refugee or foreigner with a Rwandan ID apply for a certificate of widow/widower? 

Yes, they are eligible for the service. 

Can I submit the certificate of widow/widower application to any sector? 

Yes, you can submit the application to any preferred sector. 

What is the validity of the certificate of widow/widower?

The certificate of widow/widower has a lifetime validity until your civil status changes. 

How do I know the authenticity of the certificate of widow/widower generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of widow/widower if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Certificate of cohabitation


How much do I pay for a certificate of cohabitation?

The price is Rwf 1,500. 

Do I need an IremboGov account to apply for a certificate of cohabitation?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

I am a foreigner with a passport married to a Rwandan. Can I apply for a certificate of cohabitation? 

No, you cannot apply for the service; however, your Rwandan spouse can apply on your behalf.

Can a refugee or foreigner with a Rwandan ID apply for a certificate of cohabitation? 

Yes, they are eligible for the service. 

Can I submit the certificate of widow/widower application to any sector? 

Yes, you can submit the application to any preferred sector.

What is the validity of the certificate of cohabitation?

The certificate of cohabitation has a lifetime validity until your civil status changes. 

How do I know the authenticity of the certificate of cohabitation generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another certificate of cohabitation if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Guardianship record


How much do I pay for a guardianship record?

The price is Rwf 2,000.

Do I need an IremboGov account to apply for a guardianship record?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here

Where do I get the child application number?

You will contact the sector office where you reside to provide the child application number or register the child in the national population registry. 

I am a foreigner/refugee with a passport. Can I apply for a guardianship record? 

Yes, you cannot apply for the service.

Can a refugee or foreigner with a Rwandan ID apply for a guardianship record? 

Yes, they are eligible for the service. 

Can I submit the guardianship record application to any sector? 

No, you only submit the application to the sector where the child is registered.

What is the validity of the guardianship record?

The Guardianship record has lifetime validity.

How do I know the authenticity of the guardianship record generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another guardianship record if the one I had is lost or damaged?

 Yes, you can download the certificate as many times as possible.


Adoption record


How much do I pay for an adoption record?

The price is Rwf 2,000.

Do I need an IremboGov account to apply for an adoption record?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here.

Where do I get the child application number?

You will contact the sector office where you reside to provide the child application number or register the child in the national population registry. 

I am a foreigner/refugee with a passport. Can I apply for an adoption record? 

Yes, you cannot apply for the service.

Can a refugee or foreigner with a Rwandan ID apply for an adoption record?

Yes, they are eligible for the service. 

Can I submit the adoption record application to any sector? 

No, you only submit the application to the sector where the child is registered.

What is the validity of the adoption record?

The adoption record has lifetime validity.

How do I know the authenticity of the adoption record generated via IremboGov? 

There are two ways:

(A) Scan the QR code on the certificate to verify the certificate 

(B) Verify on IremboGov using the application number or billing number by searching the application.

Can I download another adoption record if the one I had is lost or damaged?

Yes, you can download the certificate as many times as possible.


Certificate of Genocide survivors


How much do I pay for a certificate of Genocide survivors?

The service is free.

Do I need an IremboGov account to apply for a certificate of Genocide survivors?

Yes, you should have an Irembo account to apply for it or visit the nearest Irembo agent for assistance. 

How do I create an Irembo account?

To create an Irembo account, click here.

Can I submit the certificate of Genocide survivors application to any sector? 

Yes, you can submit the application to the preferred sector as long as you have the certificate from the cell office. 

What is the validity of the certificate of Genocide survivors?

The adoption record has lifetime validity.

Is the certificate of Genocide survivors an E-certificate?

No, you will visit the selected sector’s office with supporting documents from the cell.

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