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How to Apply for a Certificate of Full Identity

This service allows Rwandans to apply for the certificate of full identity. It can serve as one of the supporting documents for the application of services such as registration for primary and secondary school national exams, military registration/recruitment, visa application, and application for national ID for citizens who didn’t go to school among others. Local government authorities process the application at the sector level. This service is provided by the Ministry of Local Governance (MINALOC).

The processing time is 1 working day; the service costs Rwf 500


  • Applicants should have an Irembo account to apply for this service. Click here to find out how to create an account on IremboGov or visit the nearest Irembo agent for assistance.

  • Applicants should have a national ID number.

  • Children should have a Citizen Application Number and a passport photo.

  • Applicants should have a valid phone number, email address, or both.

Follow these simple steps to apply for a Certificate of Full Identity:

1.  Visit and click on Log In to start applying for this service.

2. Under Identification, click on Certificate of Full Identity.

3.  Choose who you are applying for (Applicant or Child), and then click on Apply.

4. Fill in the Applicant Details and the details will be retrieved and displayed on the right side of the page. Also, fill in the Occupation Details, Processing Details, and the Reason for your request.

NOTE: It is advisable to choose the nearest processing office to easily follow up.  

  • Child: Rwandan citizens below 16 years should have a Citizen Application Number and attach a passport photo (format: PDF and size: 200 KB).

  • Self: Rwandan citizens above 16 years should have a National ID number.

5. Fill in the Occupation Details, Processing Details, and the Reason for Request.

NOTE: It is advisable to choose the same processing office as the place of collection for easy collection.

6. Click on Next to proceed.

7. Verify that the information is true, enter a phone number and/or email address, check the verification box, and click Submit.

8. A billing number/ID (99….) will be generated for payment. Applicants can pay using MTN Mobile Money, Airtel Money, BK App, BK Branches, BK Agents, or pay online using VISA or MasterCard.

NOTE: After applying and paying successfully via IremboGov, and after the Civil Registration Officer of the processing sector has approved it, the applicant will receive an SMS/Email notifying them that the certificate is available and can download it from the IremboGov platform. If they don’t receive an SMS notifying their application status within three working days after submission, the applicant is advised to contact or visit the sector office.

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