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E-passport , Laissez-passer , Permits - Add an automatic validation of the photo error scenarios and messages.

E-passport , Laissez-passer , Permits - Add an automatic validation of the photo error scenarios and messages.


Photo features

  • Single face detection : the photo shall have only one face*.*
  • Eyes looking forward:
  • Image ratio (mm) : 35 <= Width <= 40 and 40 <= Length <= 45
  • Horizontal rotation - eyes roll relative to the vertical axis of the image - 0.1 (to relax it we can increase up to 0.5)
  • Vertical displacement - eye center and mouth center position relative to the horizontal axis - 0.5 ( we can increase up to 1)
  • Head(size) to Width ratio - 45% to 75% - Measure of how much of the head is occupying the image - This is related to zoom ratio (we can reduce to 35% - 85%) to include images too zoomed out/in.
  • Eyes position : the position of the eyes center to the height and width of the image : relative to the width it should be at any point between 45-55% of the width and relative to the height it should be at 30% to 50% of the height.


Error scenarios and messages

Sorry, your photo is not a compliant passport photo :

  • Error 1
  • Error 2 Please check this article on our knowledge base for more details : <link to the knowledge base article>


Possible error messages :


No face was detected in the image:


  • ENGLISH: We could not identify your face in the uploaded photo. Try choosing a more clear photo and upload again.


  • FRENCH: Nous n'avons pas pu identifier votre visage sur la photo téléchargée. Essayez de choisir une photo plus claire et téléchargez à nouveau.



  • KINYARWANDA: Ifoto washyize muri dosiye yawe ntituma tumenya uwo uriwe. Shyiramo indi igaragara neza


  • More than one face were detected in the image

    • ENGLISH: The uploaded photo contains multiple faces. Try choosing a photo with one face only and upload again.
    • FRENCH: La photo téléchargée contient plusieurs visages. Essayez de choisir une photo avec un seul visage et téléchargez à nouveau.
    • KINYARWANDA: Ifoto washyize muri dosiye yawe irerekana abantu banyuranye. Shyiramo indi ikugaragaza neza

                             

                     

  • When Image size is incorrect

    • ENGLISH: The uploaded photo should be 100X100 PX. Please choose a photo with the required dimensions and upload again.
    • FRENCH:
    • KINYARWANDA:


  • Face not aligned horizontally

    • ENGLISH: The face is not properly aligned horizontally in the uploaded photo . Please choose a well-aligned photo and upload again.
    • FRENCH: Le visage n'est pas correctement aligné horizontalement sur la photo téléchargée. Veuillez choisir une photo bien alignée et téléchargez à nouveau.
    • KINYARWANDA: Ifoto wahyize muri dosiye yawe ntigaragara neza mu butambike. Shaka ifoto igaragara neza wongere uyishyiremo


  • Face not aligned vertically

    • ENGLISH: The face is not properly aligned vertically in the uploaded photo. Please choose a well-aligned photo and upload again.
    • FRENCH: Le visage n'est pas correctement aligné verticalement sur la photo téléchargée. Veuillez choisir une photo bien alignée et téléchargez à nouveau.
    • KINYARWANDA: Ifoto washyize muri dosiye yawe ntigaragara neza mu buhagarike. Shaka ifoto igaragara neza wongere uyishyiremo


  • Eyes not looking forward.

    • ENGLISH: Eyes don't face the camera in the uploaded photo. Please choose a  photo where eyes face the camera and upload again.
    • FRENCH: Les yeux ne font pas face à la caméra sur la photo téléchargée. Veuillez choisir une photo où les yeux font face à l'appareil photo et la téléchargez à nouveau.
    • KINYARWANDA: Amaso yawe ntareba neza muri kamera ku ifoto washyize muri dosiye. Shaka indi ifoto igaragaza amaso neza wongere uyishyiremo


  • Eyes too low in the image.

    • ENGLISH: Eyes are too low in the uploaded photo. Please choose a photo where eyes are a bit higher and upload again.
    • FRENCH: Les yeux sont trop bas sur la photo téléchargée. Veuillez choisir une photo où les yeux sont un peu plus hauts et téléchargez à nouveau.
    • KINYARWANDA: Amaso yawe arareba hasi cyane ku ifoto washyize muri dosiye. Shaka indi ifoto igaragaza neza amaso wongere uyishyiremo


  • Zoom ratio is incorrect

    • ENGLISH: The uploaded photo is not zoomed to the correct ratio. Please choose a photo zoomed to the correct ratio and upload again.
    • FRENCH: La photo téléchargée n'est pas agrandie au bon format. Veuillez choisir une photo agrandie au bon format et téléchargez à nouveau.
    • KINYARWANDA: Ifoto washyize muri dosiye ntigaragara neza. Shaka indi ifite foruma yisumbuye wongere uyishyiremo.